On 31 January Baroness Hanham asked Her Majesty’s Government: Whether, with regard to the proposals by Southern Rail to withdraw the Gatwick Airport service (Watford to Brighton), they have taken into account the three route utilisation strategies which highlighted the dangers of adding extra passengers to the interchange at Clapham Junction.

during the course of the Question...

Lord Faulkner of Worcester:

My Lords, does my noble friend accept that platform 17 at Clapham Junction is by far the least customer-friendly and usable platform in the whole of that very busy station? It is on a very steep curve and passengers getting off the train have to step down a considerable distance to get onto the platform. There is no lift and the staircase is narrow and bends twice. It is the most dreadful station if one is carrying luggage, particularly if one is on the way to the airport. My noble friend hinted at the possibility of train services being extended at least as far as East Croydon. Should this not be actively pursued by the railway company?